GSA Contract Ordering Information
for Prevent Child Abuse America Publications and Other Materials for Raising Funds and Awareness
Ordering's easy!
And your satisfaction is 100% guaranteed -- always.
5 Ways to Order
Payment Options
Money-Back Guarantee
Fast Service
Quantity Discounts
Shipping & Handling
Express Delivery
Returns
 For GSA contract terms, please click here.
We welcome American Express, VISA, MasterCard,
SmartPay™, and I.M.P.A.C.® credit cards.
5 Easy Ways to Order
1. Online
You can find and order the items you want right here in our online catalog. It's the fastest, easiest way to get the products you need!
Order online here.
2. Phone 1-800-835-2671
Monday through Friday, 8-8 Eastern.
When ordering by phone, please have the product name, quantity, and item number ready. Filling out the order form ahead of time will help our customer service representative give you the best possible service.
3. Mail your purchase order to:
Channing Bete Company, Inc.
PCA America Fulfillment Center
One Community Place
South Deerfield, MA 01373-0200
Include payment with your order and deduct 1%!
4. Fax your purchase order to 1-800-499-6464
24 hours a day, 7 days a week.
5. E-mail your order to PCAAmerica@channing-bete.com. Please include product name, item number, quantity, and quantity unit price.
(Please note that e-mail is not secure. We do not recommend including credit card information in your e-mail. If you wish to use your credit card for payment, please phone, mail, or fax your order, or take advantage of online ordering.)
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Payment Options
- Use your SmartPay™ or I.M.P.A.C.® credit card. We also welcome VISA, MasterCard, and American Express. No minimum order requirement.
- Send a check with your order and deduct 1%.
- We'll be happy to fill your order and bill you later.
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Money-Back Guarantee
We're not satisfied unless you're delighted! If our materials are not everything you expect, you may return them within 30 days for a full refund.
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Fast Service
We ship most orders within one business day. Please allow additional time for personalized orders. For information about guaranteed express delivery, see "Express Delivery" below or call 1-800-835-2671.
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Quantity Discounts
Discounts are based on your total order within each price list.
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Shipping & Handling
GSA-eligible items:
Free shipping: Orders shipped FOB Destination via regular carrier to all 50 U.S. states, Puerto Rico, and for worldwide orders with APO, FPO zip codes.
Additional shipping charges: Additional actual shipping charges will be added for all other destinations, express delivery, or special services. Please call 1-800-835-2671 for quote.
Non-GSA-eligible items:
1. Orders under $3,000:
Continental U.S.:
Multiply Order Total x .08 ($8.50 minimum)
Non-continental U.S. (Puerto Rico, Hawaii, Alaska, and U.S. Territories):
Multiply Order Total x .15 ($10.50 minimum)
2. Orders $3,000 and over:
Shipping charges will be added to your invoice. Call 1-800-835-2671 for quote if desired.
3. For all Canadian and international orders:
Actual shipping & handling charges will be added to your order. For quote:
Additional charges added for Express Delivery and Inside Delivery. See "Express Delivery" below or call 1-800-835-2671 for quote.
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Express Delivery
Next-Day (early a.m.): 35% of order Subtotal ($40 minimum)
Next-Day Air: 20% of order Subtotal ($23 minimum)
Second-Day Air: 15% of order Subtotal ($18 minimum)
Third-Day Air: 10% of order Subtotal ($11.50 minimum)
- Non-Continental U.S. and International
All service levels: Actual shipping charges, plus $10.50 handling fee.
Call 1-800-477-4776 for additional information.
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Return Policy
Our standard time frame for returns is 30 days. If for any reason you are not completely satisfied with anything you purchase from our online catalog, simply return it to us within 30 days of receipt for a complete refund.
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Prices on this page effective August 1, 2007, subject to change without notice.
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