Channing Bete Company
PCA America Fulfillment Center
One Community Place
South Deerfield, MA 01373-7328
There are general ways to search for products. Whichever method you choose, our powerful search engine makes it easy to find what you're looking for.
To search across our entire database, regardless of your field of interest, type keyword(s) in the Search field at the top of the page and click on "Search." This will deliver a list of all titles on the particular topic you've typed in.
Because our Search field enables you to search across all fields of interest, your results list may be very long. Here are some general tips to remember when searching by word(s):
Our search engine performs "and" searches. That means that when you search on more than one word, you'll receive a list of products that relate to all the words you typed in.
For many of you, this will be the BEST way to search because it will take you on a guided tour of the materials we have on the topics that interest you most. We've done all the work for you by assembling lists of products within specific categories pertaining to your field of interest.
Drilling down through our quick and easy menus ensures that you'll see everything we have to offer on a particular topic within your field of interest, and virtually guarantees that you'll find what you're looking for.
To browse by field of interest:
If there is only a single topic, please click on it to advance the system to the next level.
Once you have a list of titles, you can easily filter that list by choosing an audience or a format, and by selecting to only see items that include Spanish versions.
Simply choose an audience or format from the pull-down menu to filter the list. To remove the filter, simply choose "All Audiences" or "All Product Formats."
The system will only show you audiences or formats that are available based on the titles in the list.
To see only items that come with Spanish versions, simply check the box (when available), and the system will filter the list. To remove the filter, simply uncheck the box.
Advanced Search enables you to zero in on the products you want by applying a variety of search filters.
With Advanced Search, you can narrow your search by:
or any combination of the above.
For example, let's say you only want to see a list of DVDs on a particular keyword. No booklets, no handbooks -- just DVDs. You would simply type your keyword in the Enter Word(s) box, then check the format box you want under By Product Format.
As with Search, Advanced Search searches our entire database, regardless of your specific field of interest.
Here are some tips to keep in mind when using Advanced Search:
For example, clicking more than one reading audience will give you more results. You'll get a results list that applies to the first audience OR the second audience.
To narrow your search, click only one reading audience and enter a term in the Enter Words(s) box.
Note: Because of the large number of "Low literacy" titles we offer, we always recommend including a By Word(s) search when you search under this reading audience.
For the widest search:
Leave the Enter Word(s) box empty, and leave boxes unchecked in any section.
For example, if you want to find out what we offer for a particular format, simply check the format box and hit Advanced Search. These searches generally create large results lists, so you might want to enter a word or select a Reading Audience to narrow the search.
Because your search can become extremely finite with Advanced Search, you may receive no results. If this happens, try broadening your search by eliminating one or more search filters.
We do not offer results-list filtering in Advanced Search at this time.
Q. I've done a keyword search and my results list is too long. How can I narrow the list?
A. You can narrow your search results by adding more words to your search, or by using Advanced Search and checking specific reading audiences or formats.
Q. My list of results is too short. How can I get more results?
A. If you've done a keyword search, you can delete one or more words from your entry in the Search box.
If you've used Advanced Search, click more options or unclick all options in a section.
Q. I didn't get any results. Did I do something wrong?
A. You may want to recheck your spelling or make sure you've typed your search criteria in the correct field.
You can also try broadening your search as described above.
Channing Bete Company,
PCA America Fulfillment Center, One Community Place, South Deerfield, MA 01373-7328
Phone: 1-800-835-2671 Fax: 1-800-499-6464 E-mail: PCAAmerica@channing-bete.com
©2017 Channing Bete Company, Inc. All rights reserved. Who Knew?® is a trademark of Channing Bete Company, Inc. Produced under agreement with Prevent Child Abuse America. No part of this site may be reproduced in any form without written permission of the publisher.